Terms of Use & Terms of Sale
1. Acceptance of Terms
These Terms of Use and Terms of Sale (“Terms”) govern your access to and use of Connected Dreams Create Web (“Create Web,” “Platform,” or “Service”), operated by Connected Dreams, LLC (“Connected Dreams,” “we,” “our,” or “us”).
By using Create Web or completing a purchase after being presented with these Terms, you agree to be bound by them. If you do not agree, please discontinue use of the Service.
2. Beta Service
Create Web operates in beta service currently. During this period, we will continue to improve product features, compatibility, performance, and the overall customer experience.
Products offered during beta are available for purchase. Although certain features may evolve, we remain committed to addressing problems involving paid products and fulfillment.
Beta pricing may change after the beta period. Any future changes will not alter the agreed price of a completed purchase.
3. Eligibility and Account-Free Purchases
You cannot make purchases through Connected Dreams Create unless you have legal capacity to enter into a binding agreement.
Account-free purchasing is available. You are responsible for providing accurate contact and delivery information, including a valid email address.
You are responsible for ensuring that your use of the platform complies with applicable law.
4. Digital Products and Creative Services
Create Web offers digital creative products and personalized keepsakes, which may include digital cards, storybooks, flipbooks, digital prints, and other creative experiences.
Depending on the product, customers may incorporate photographs, text, artwork, video, audio, voice recordings, or other supported media.
Applicable products contain product features, supported formats, compatibility requirements, pricing, and deliverables next to the product interface and at checkout.
Digital products are in the format of downloadable files, temporary hosted access for gift links, recipient gift links containing their downloadable product, or combinations of these delivery methods.
5. Ownership of Customer Content and Purchaser–Recipient Responsibility
You retain ownership of, or the rights you otherwise hold in, photographs, videos, audio, text, artwork, and other materials you upload, create, or provide through Connected Dreams Create Web (“User Content”).
You represent that you have the rights and permissions necessary to use, create, distribute, and share such content, including any required permissions relating to identifiable individuals, likenesses, voices, copyrighted works, and third-party materials.
You grant Connected Dreams a limited, non-exclusive license to temporarily store, process, reproduce, modify for technical compatibility, render, transmit, and deliver User Content solely as reasonably necessary to operate, secure, troubleshoot, and fulfill the Service you request.
This operational permission does not transfer ownership of your underlying User Content to Connected Dreams.
Purchaser and Recipient Responsibility
The purchaser bears responsibility for selecting, creating, and sharing content included in their digital product, including obtaining all necessary rights, permissions, and consents. If shared, the creator assumes responsibility for the creation.
The exchange of personalized content between a purchaser and recipient is a communication between those individuals. Connected Dreams provides the technological platform for creating and delivering the product, and does not act as the author, publisher, sponsor, or endorser of purchaser-generated messages or representations. Connected Dreams does not assume responsibility for purchaser-generated content or communications.
To the fullest extent permitted by applicable law, Connected Dreams is not responsible for disputes, claims, or damages arising from the purchaser's selection, creation, or sharing of content with a recipient, including disputes involving personal communications, intellectual property rights, privacy, consent, or the recipient's interpretation of that content.
This provision does not exclude responsibility for Connected Dreams' own acts or omissions where liability cannot lawfully be excluded.
Recipient Access and Future Use
Recipients may download and retain the digital products they receive for personal use, subject to applicable intellectual property rights and these terms.
Recipients may return to Connected Dreams Create Web and use a previously downloaded product as creative input for new products, provided that the relevant upload functionality and file format are supported at that time.
Any subsequent creation or purchase constitutes a separate use of the Platform and is subject to the Terms, features, and pricing applicable at that time.
Connected Dreams does not guarantee permanent hosted storage or indefinite availability of the original gift link. Recipients are responsible for preserving their downloaded files for future use.
6. Connected Dreams Intellectual Property
Connected Dreams and its licensors retain all applicable rights in the Platform, including its software, architecture, source code, interfaces, workflows, templates, designs, product structures, branding, trademarks, documentation, and proprietary technologies.
Purchasing a digital product does not transfer ownership of the Platform or its underlying intellectual property.
Customers may use and share their completed digital keepsakes for lawful personal purposes, subject to third-party rights and any product-specific licensing terms.
Commercial reproduction, resale, redistribution of proprietary templates, or unauthorized use of Connected Dreams intellectual property requires prior written authorization.
7. Generated and Assisted Creative Material
Certain features may incorporate computer-assisted or generated creative elements.
Connected Dreams does not guarantee that generated content is unique, eligible for copyright protection, or free from similarities to other creative works.
Customers remain responsible for ensuring that their intended use of submitted and completed content complies with applicable laws and third-party rights.
8. Acceptable Use
You agree not to use Create Web to:
- Upload or distribute unlawful, infringing, fraudulent, or abusive material.
- Use another person's image, likeness, voice, or protected material without necessary authorization.
- Create deceptive impersonations or misleading representations that violate applicable law or third-party rights.
- Introduce malicious software or interfere with platform security.
- Attempt unauthorized access to accounts, infrastructure, databases, or other users' content.
- Re-sell, reverse engineer, or commercially exploit proprietary platform components without authorization.
We may restrict access, decline fulfillment, or remove prohibited content where reasonably necessary to protect customers, comply with law, or maintain Platform security, subject to applicable consumer rights.
9. Pricing, Checkout, and Payment
Prices are displayed before checkout. Applicable taxes and the final transaction total will get calculated as required by law and the active payment arrangement.
Payment processing occurs through authorized third-party payment services. Purchasers will have access to any of the information about the applicable payment provider and Merchant-of-Record.
Connected Dreams does not require customers to provide complete payment card credentials directly to its creative editors.
A purchase confirmation occurs only after successful payment verification through the authorized payment-processing system.
10. Order Fulfillment and Digital Delivery
Following successful payment confirmation, Create Web processes the purchased digital products according to the selected product, quantity, and delivery method.
With multiple independent copy purchases, fulfillment provides the corresponding number of individual copies and respective gift links, where applicable.
Customers are responsible for entering accurate delivery information and retaining downloaded products.
If an order modification occurs for an order that did not have correct fulfillment, please contact us immediately. We can investigate and attempt correction or redelivery.
11. Content Storage, Retention, and Deletion
Create Web acts as a digital creation and delivery service, not a permanent cloud-storage or archival service.
Customers should promptly download and retain the digital products they wish to preserve.
Customer-uploaded and generated content held within Connected Dreams' temporary storage systems will remain, subject to a 14-day retention and deletion policy. The 14-day retention begins on the date the gift link opens. Unopened gift links will have no expiration limit for now.
Following the retention period, hosted content and associated gift links become unavailable.
Recipients may download and retain their digital products independently of Connected Dreams’ hosted storage. Once downloaded, their files do not depend on the continued availability of Connected Dreams’ hosted content or gift links.
Certain non-content business records, such as order identifiers, payment status, transaction dates, quantities, and accounting information, may persist for legitimate operational, legal, tax, or regulatory purposes.
Please refer to the privacy policy for additional information.
12. Gifts and Recipient Access
Customers may create and purchase digital products intended for other individuals.
The purchaser and/or creator, as applicable, is responsible for selecting appropriate content and providing accurate recipient information, obtaining any necessary rights, permissions, and consents for third-party media.
Recipients may access purchased products through the applicable gift link or delivery method, subject to product compatibility, access availability, and the retention limitations described in Section 11.
Purchasers may re-upload their original or previously modified products to create additional versions. Recipients may re-upload the original version received through their purchase to create a new product, subject to supported platform functionality and file compatibility.
Each newly created product requires a separate purchase at the applicable price for that product category, unless Connected Dreams provides an authorized corrective code or other applicable adjustment.
Digital products created through re-upload and modification will include a subtle identifying mark distinguishing the revised product from the original. This mark will appear on the revised product's digital link, gift link experience, and downloadable version. The mark will not alter the visual presentation or aesthetics.
Each purchased copy has a fulfillment product along with its applicable gift link or delivery method. Recipients cannot re-upload a previously modified product received through a gift link for further modification.
Connected Dreams does not guarantee indefinite hosting or availability of recipient links.
13. Refunds and Order Corrections
Customers may submit refund requests within 14 days of purchase, subject to our Refund Policy and applicable law.
Where a digital product delivery does not occur, contains a material defect due to a platform error, or does not have accurate fulfillment, Connected Dreams will investigate and reasonably correct, restore, regenerate, or redeliver the product.
If appropriate fulfillment cannot occur, Connected Dreams may issue a refund or provide another remedy.
Because certain products contain personalized and digitally delivered content, a change of mind after successful fulfillment does not automatically qualify for a refund.
Any payment provider acting as Merchant of Record may also administer refunds and disputes under its applicable obligations and policies.
Nothing in these Terms limits consumer rights that cannot legally be waived.
14. Privacy and Security
We process customer information and user content as described in our privacy policy.
We employ technical and organizational safeguards intended to protect platform operations and customer information. No internet-based service can guarantee absolute security.
Customers should avoid uploading sensitive information or unnecessary content for creating their intended digital products.
15. Service Availability and Changes
We may modify, improve, temporarily suspend, or discontinue features to maintain security, compatibility, legal compliance, or service quality.
Where reasonably possible, material changes affecting paid and unfulfilled orders will be communicated or addressed through customer support.
16. Customer Feedback
We welcome customer feedback during the beta testing.
If you voluntarily provide suggestions, ideas, or comments about the platform, you authorize Connected Dreams to use that feedback to evaluate and improve its products and services without acquiring ownership of your separately submitted User Content.
17. Disclaimers and Liability
Connected Dreams is responsible for providing its services as described and addressing problems with purchases or delivery in accordance with applicable law. Customers retain their legal rights and protections, including those that cannot be waived under our Terms of Use.
To the fullest extent permitted by applicable law, Connected Dreams is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use of its services.
Connected Dreams' total liability for claims arising from a particular purchase shall not exceed the amount paid for that purchase.
18. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Arizona, United States, without regard to its conflict-of-law principles.
Customers can contact Connected Dreams to seek an informal resolution of a dispute arising from their use of the service, purchases, or fulfillment.
19. Changes to These Terms
We may update these Terms as the Platform evolves.
Revised Terms will display an updated effective date. Material changes will apply prospectively as required by applicable law and will not retroactively change the agreed price of a completed purchase.
20. Contact Information
For customer support, order inquiries, technical assistance, or questions regarding these Terms:
Connected Dreams, LLC
Connected Dreams Create Website
Email: connecteddreamscreate@gmail.com
Website: connecteddreams.studio
For information about refunds, please review our Refund Policy. For information about personal data and media handling, please review our Privacy Policy.
© 2026 Connected Dreams, LLC. All rights reserved.